Outstanding experience with this company. I have purchased two bikes from this business and they have gone above and beyond what I would consider great service. The owner himself came to the bike after hours to adjust it without charging! All of the people that I have delt with have been knowledgeable, helpful and professional. I highly recommend this business.
Honestly I think this bike store is Irresponsible because my experience with them has been very unprofessional for a 4.8 star business. They told me that my bike was going to be here on that very day but it came 2 days late? So I understand the problem here + I needed my bike repaired on a Friday so I called them and he said he would come Sunday himself, I waited all day and the person never came ++ we ordered led lights "50 $ each" he said there was a manufacturing problem witch is understandable the part I'm upset about is he never contacted us? I'm just really confused that when I left a bad review and he called my mom and started complaining to her about how they didn't deserve a 1 star ⭐️/I got a 1 star service that's why I gave a one star review 👍🏼 I had 4 problems about this hometown business mabey you reading this had a good experience with this place but I didn't and I'm 13 so I'm also titled to my opinions so I'm not changing my review again for you guys. For now on I will go to a different store for parts and other necessities. This is not a bad review this is my honest opinion.
Fantastic experience, gave me a great service rate compared to the competition to have quality work done on my fork and one of the employees actually went out in the rain to help install my bike rack. Would recommend to all friends!
Very pleased with our experience at Hometown Bicycles today! Shaun got my wife fitted and ready with her new road bike. The new store is amazing! Shaun was a great guy and we shared some good life conversations. Can't wait to get riding this spring with my wife!
Always helpful. Very knowledgeable